Skip to content

Optuma no longer connecting to TWS

By Optuma Team · Updated 2017-05-10

With the latest version of TWS, Interactive Brokers have made a change to the Socket port number within the API settings in Trader Workstation. As a result, this then prevents Optuma from connecting to TWS.

So if you have just updated TWS and now Optuma no longer connects, please follow the below procedure.

1. Close Optuma

2. In Trader Workstation go to File > Global Configuration

3. From the window that now displays select API > Settings

4. Make sure that Enable ActiveX and Socket Clients are still selected

5. Deselect the check box next to Read-Only API

6. Change the Socket port to 7496

7. Select Apply and then OK

After making this change, restart Optuma.

Contact us via support ticket for further assistance if required.

Choose which categories of cookies you allow. Strictly-necessary cookies are always on. You can change this any time via the "Cookie Settings" link in the footer.

  • Functional

    Remember preferences like dismissed banners and your dark-mode choice.

  • Analytics

    Help us understand how the site is used so we can improve it.

  • Marketing

    Measure our advertising and help us reach people who may be interested in Optuma.