Skip to content

Eset Nod32

By Optuma Team · Updated 2017-02-23

This article will take you through the process of setting up Eset Nod32 to allow Optuma full access to the Internet. This should prevent any problems downloading End of Day data, or installing updates to Optuma.

  1. Open your version of ESET NOD32 software.

  2. Select Setup from the vertical menu in your window.

    Eset Nod32

  3. Select Computer which is listed under Setup.

    Eset Nod32

  4. Select Configure, which will bring up a new window titled Advanced Setup, this window within the ESET program allows you to customise your antivirus settings.

    Eset Nod32

  5. Select the Exclusions tab from the vertical list of options within the left-side bar. From here you can add directories to be excluded from any antivirus scans on your computer.

  6. Next Select Add, this will bring up the window where you can navigate to the directories that need to be excluded from scans.

    Eset Nod32

  7. Select OK and the directory you have selected will be added to the exclusions list.

    Eset Nod32

    You will need to repeat the above process for the following Optuma folders:

    Note: If you are an existing client and have used Market Analyst, you will use the ProgramData\Market Analyst file below. If you are a new client and haven’t used Market Analyst, then you will use the ProgramData\Optuma file below.

    C:\ProgramData\Market Analyst\ C:\ProgramData\Optuma

    Note: The first program files listed are for the 32-bit version of Optuma, the second files listed are for the 64-bit version of Optuma.

    C:\Program Files\Market Analyst 8\

    C:\Program Files\Optuma

    C:\Users\[Account Name]\AppData\Local\Market Analyst 8\

    C:\Users\[Account Name]\AppData\Local\Optuma\My Documents\Market Analyst 8 \Documents\Optuma

    Note: Some of the folders listed above can be hidden by Windows. For information on displaying these folders, please click here.

  8. Once you have selected all of the directories you wish to exclude from antivirus scans click OK. You can then reopen Optuma and you will no longer receive any notifications from Eset Nod32.

Choose which categories of cookies you allow. Strictly-necessary cookies are always on. You can change this any time via the "Cookie Settings" link in the footer.

  • Functional

    Remember preferences like dismissed banners and your dark-mode choice.

  • Analytics

    Help us understand how the site is used so we can improve it.

  • Marketing

    Measure our advertising and help us reach people who may be interested in Optuma.